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our returns policy...

From this page, you can access the returns policy that’s specific to your customer type.

Which type of customer are you?

I’m a consumer
that is, I’m an individual person,
paying with personal funds.
CONSUMERS (U.S. or Canadian)
(shipping within the U.S. or Canada)
CONSUMERS (shipping <strong>OUTSIDE</strong> the U.S. or Canada)
(shipping OUTSIDE the U.S. or Canada)


I’m an institution
that is, I work for a school, library, prison, corporation, etc.,
paying with official funds.
INSTITUTIONS (U.S. or Canadian)
(shipping within the U.S. or Canada)
INSTITUTIONS (shipping <strong>OUTSIDE</strong> the U.S. or Canada)
(shipping OUTSIDE the U.S. or Canada)


I’m a distributor
that is, I’m a wholesaler that resells
Video Aided Instruction’s products
to third-party customers.
DISTRIBUTORS (U.S. or Canadian)
(shipping within the U.S. or Canada)
DISTRIBUTORS (shipping <strong>OUTSIDE</strong> the U.S. or Canada)
(shipping OUTSIDE the U.S. or Canada)



Copyright ©2009 Video Aided Instruction, Inc. All Rights Reserved.
Read our Returns Policy, Privacy Policy, and Trademark Disclaimer.
mail: PO Box 740023, Boynton Beach, FL 33474-0023
phone: 1-800-238-1512  ·  fax: 1-800-588-1419
email: info@videoaidedinstruction.com  ·  federal i.d.: 11-2667062